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The automation of personalization Cat Icon

The automation of personalization

How do you simplify the car search and buying process? Sarit Radin offers insight into creating a hyper-personalized experience.

Digital innovation in traditional organizations Cat Icon

Digital innovation in traditional organizations

How can you merge a modern customer experience into the landscape of traditional credit? Amit Sagi explores the fusion of digital innovation with finance.

Cracking the code and staying ahead Cat Icon

Cracking the code and staying ahead

HitechZone has maintained its position as one of the most desirable loyalty programs in Israel for 14 years. Hear from Sefi Peles, Deputy CEO & VP Marketing, on their ongoing innovation.

How to integrate empathy with bureaucracy Cat Icon

How to integrate empathy with bureaucracy

How is the national insurance institute working on creating an empathic and personalized customer experience for a wide range of customers?

Israel Post adapts to the New World Cat Icon

Israel Post adapts to the New World

The Israel Post is now all about innovation and technological solutions. How does an old organization cope with the new world and the rapid changes?

The Car Market Shifted Gears Cat Icon

The Car Market Shifted Gears

The automotive industry was regarded as traditional and product-focused but is now more customer experience-focused.

From the Sopha to the airplane Seat Cat Icon

From the Sopha to the airplane Seat

El Al has transformed the customer experience, making booking flights and enjoying a comfortable travel journey effortless.