How can luxury brands adapt to the evolving values and preferences of Gen Z customers?
Goals, competition, inspiration, customers, ideation, and prioritization – everything you need to know for next year’s work plan.
True customer loyalty cares about individual customers – instead of seeing them as just a wallet.
London is a great example of how self-service can be used to create a great customer experience.
How to generate more revenues in the changing climate, using digital assets.
Brands intentionally create a limited supply of products to make them more desirable. And what about the long term? what is the next hype?
Everyone is becoming an AI expert. Should organizations already jump into the deep end?
A good story can make people feel better than any business insight.